Request Money From Someone

To Request Money in Online Banking:

• Sign in to Online Banking.
• On the right side of the Accounts Summary page, select Pay Bills & Transfer Funds.
• On the left side of the Pay Bills and Transfer Funds page, select Request Money.
• Follow the steps.

If the individual or organization accepts your request, the money will be automatically deposited into your account without the need for a security question and answer. You’ll also receive an email notifying you of the deposit.

You can send requests of up to $10,000, and you can have up to 25 active requests at a time. Please note, the individual or organization who accepts the Request Money can only send to the maximum of their daily e-Transfer limit, as set by their financial institution.

You can resend a request up to 3 times within 30 days if it hasn’t expired or been cancelled.

You can also update the amount and optional due date of a request up to 3 times within 30 days days if it hasn’t expired or been cancelled.

Requests are free for Personal Banking customers.

If an individual or organization sends you a request for money, Interac will send you a text and/or an email informing you of the request. Follow the prompts in either the email or text to sign in to Online Banking or the RBC Mobile app, then follow the steps to accept or decline the request.

To View the Status of a Request That You’ve Sent in Online Banking:

Select View Your Request Money History, then select Continue. You’ll see a table with up to 50 requests from the past 45 days. Find the request you want to look at, and on the right-hand side of the table under Details, select View.

If the individual or organization you’ve sent a request to hasn’t responded yet and you want to cancel it, and if the option is available, select Cancel in the Status column.

If the request was more than your limit to send funds or for more money than you have in your account, you can decline the request and send a message to the requester.