To dispute a credit card transaction in the Mobile app:
- Sign in to the RBC Mobile app
- Tap your credit card
- Tap the transaction you want to dispute
- On the Transaction Details page, scroll down to the Transaction Help section and tap I disagree with this charge
- Follow on-screen instructions
To dispute a credit card transaction in Online Banking:
- Sign in to RBC Online Banking
- Select your credit card
- Select the transaction you want to dispute
- On the Transaction Details page, select I disagree with this charge
- Follow on-screen instructions
RBC Mobile App
Or text "RBC" to 722722 and we'll send you the link.
Standard message rates may apply.