Frequently Asked Questions

Yes, you can call customer service at 1-800-769-2512 and a representative will help you.

That depends on the program you choose. Whether you’re a start-up or large corporation, discover our business credit card options to see which fits the needs of your business.

It's simple, we want to provide you with more choice and more value. By offering both Visa and Mastercard products, you’re more likely to find a card that fits your needs. Compare our credit cards now or use our handy credit card selector to find the card that’s right for you.

First, you’ll have to decide which card you want to apply for. You can use our credit card selector or narrow it down based on the category you prefer. Once you’ve decided which card is the right fit for you, you can apply online by clicking the Apply now button on the card of your choice. If you’re an existing RBC client, you can also apply through:

RBC Online Banking

• In your Account summary, select Apply for a Credit Card. Choose the card you want and click Apply Now to complete an online application
• If you’re a business client, select Apply for a Business Credit Card on the top right of the Account Balances page to start your application

RBC Mobile App

1. Select More in the bottom navigation
2. Then under Products select Open an account and choose Credit Cards
3. Select the card you want and tap Apply Now

Telephone

Call us at 1-800-769-2512 and an RBC Advisor will be happy to help find the right card for you.

The Credit Card Account Updater service automatically updates any preauthorized payments with participating merchants to ensure recurring payments aren’t disrupted if your card number or expiry date changes. You’re automatically enrolled for this service with any of our Visa or Mastercard credit cards.

If you’d like to remove this service from your card, please call 1-800-Royal 1-2 to change your preferences.

If you’ve misplaced your card, use RBC Online Banking or the RBC Mobile app to temporarily lock your credit card.

If your card has been stolen or is permanently lost, we can block your card from future use and issue you a new card. Just call our 24-hour toll-free number: 1-800-769-2512.

If you’d like to switch to a different credit card that better suits your needs, you can explore your options and when ready you can make your request by going into your RBC Online Banking and use the online request form or by calling our 24-hour toll-free number: 1-800-769-2512.

If you would like to cancel your credit card, call our 24-hour toll-free number 1-800-769-2512 and we would be happy to help you.

RBC Online Banking allows you to do your banking whenever you like by using a computer or your mobile device. Enrol now, and follow the quick and easy steps.