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| Description | Phone Number |
|---|---|
| Everyday Banking | |
| Banking Accounts Client Cards Lines of Credit and Loans Mortgages |
1-800-769-2511 Teletypewriter (TTY) Services for those who are deaf or hard of hearing: 1-800-661-1275 |
| Credit Cards Business Clients |
1-800-769-2512 Teletypewriter (TTY) Services for those who are deaf or hard of hearing: 1-800-769-2518 |
| Business Banking | 1-800-769-2520 |
| Online Banking Mobile Banking |
1-800-769-2555 |
| Investments | |
| RRSPs, RESPs, TFSAs Mutual Funds & GICs |
1-800-463-3863 |
| RBC Direct Investing™ | 1-800-769-2560 |
| RBC Dominion Securities | 1-888-820-8006 |
| Insurance | |
|
Home Protector® Insurance LoanProtector® Insurance |
1-800-769-2523 |
|
BalanceProtector® Insurance (optional protection for RBC Credit Cards) |
1-888-896-2766 |
| Business Loan Insurance Plan | 1-800-769-2523 |
| Travel HealthProtector® | 1-866-625-3508 |
| RBC Group Advantage | |
| RBC Group Advantage | 1-888-769-2566 |
International Toll-Free Service
Global Toll-Free Numbers:
These Global Toll-Free numbers are accessible from 21 countries outside of North America. The “+” sign stands for the international access code, which varies depending on the country you’re calling from.
Telephone Banking
+800-0-769-2511
Online/Mobile Banking Technical Support
+800-0-769-2555
Credit Cards
+800-0-769-2512
Please note that if you dial from a cell phone, air time charges by your local provider may apply.
For clients calling from:
-
Hong Kong
80-093-8929 -
China South
10-800-140-1005 -
China North
10-800-714-1031
Collect Call Phone Numbers:
If you are calling from outside North America and are not in one of the participating countries, please call us collect at:
Telephone Banking
506-864-2275
Online/Mobile Banking Technical Support
506-864-1555
Credit Cards
416-974-7780
Please contact your Telephone Directory system or an International Operator to obtain the International Access Code or other unique dialing codes that may apply in your country.
Participating countries or regions and corresponding International Access Codes:
| Country | Access Code |
|---|---|
| Australia | 0011 |
| Austria | 00 |
| Belgium | 00 |
| Denmark | 00 |
| Finland† - Sonera | 990 |
| Finland† - Other | 900 |
| France | 00 |
| Germany | 00 |
| Hong Kong | 001 |
| Israel | 014 |
| Ireland | 00 |
| Japan† - KDD | 001 |
| Japan† - ITJ | 041 |
| Japan† - IDC | 061 |
| Malaysia | 00 |
| Netherlands | 00 |
| New Zealand | 00 |
| Norway | 00 |
| Singapore | 001 |
| South Korea† - Korea Telecom | 001 |
| South Korea† - Dacom | 001 |
| South Korea† - ONSE | 08 |
| Sweden | 00 |
| Switzerland (except Liechtenstein) | 00 |
| Taiwan (Province of China) | 00 |
| United Kingdom | 00 |
† Please note for Finland, Japan, and South Korea the International Access Code depends on the telephone service provider.
Mailing Addresses
Attention: Please be advised that the head office locations listed below are currently closed. We ask that you send physical mail to an open branch location, or book an appointment for an advisor to call you for more options.
| Service | Address |
|---|---|
| RBC Royal Bank |
Royal Bank of Canada
RBC WaterPark Place, 16th floor 88 Queens Quay West Toronto, ON, M5J 0B8 www.rbcroyalbank.com |
| RBC Direct Investing |
RBC Direct Investing Inc.
Royal Bank Plaza 200 Bay Street, North Tower, P.O. Box 75 Toronto, ON, M5J 2Z5 www.rbcdirectinvesting.com |
| RBC Wealth Management |
RBC Dominion Securities Inc.
155 Wellington Street West, 17th Floor Toronto, ON, M5V 3K7 www.rbcwealthmanagement.com |
| RBC Credit Card Payments (Except US Visa Gold) |
RBC Royal Bank
P.O. Box 4016 Station A Toronto, ON M5W 2E6 |
| US Visa Gold Payments |
RBC Royal Bank
P.O. Box 6901 Station A Toronto, ON M5W 1X6 |