What Appears on Your Customer’s Bank Statement

When you directly debit or credit your customers’ accounts they will receive notices on their bank statements. RBC uses standard codes to indicate the type of direct debit or credit transaction that occurred.

What Appears on Canadian Bank Statements

For payments destined to Canada, your organization's name (payment short name – 15 characters max.) as specified in your file, and a description of the payment based on the Payments Canada transaction code used will appear on your customer’s bank statement. If no “short name” is entered on your file, we will use the short name as set up in your GRADS profile.

For payments destined to Canada, if you are using RBC Standard 152 input format and have entered information under optional Field 07 “Electronic Funds Transfer Message Record”, that information will be transmitted to other financial institutions who may include it on client statements.

Codes Used on Canadian ACH Direct Payments (Pre-Authorized Debits – PAD)

What Appears on American Bank Statements

For payments destined to the United States, your organization’s name (payment short name – 15 characters max.) as specified in your file, will appear on your customer’s bank statement. If no “short name” is entered on your file input, we will use the short name as set up in your GRADS profile.

If you are using the ACH file layout, the “Company Entry Description” on the “Company/Batch Header Record” may also appear on your customer’s bank statement.

Codes Used on American ACH Direct Payments and Deposits Transactions