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Master Client Agreement for Business Clients
The Master Client Agreement for Business Clients governs the provision of Royal Bank of Canada’s services to business clients. It is comprised of many parts, including the terms and conditions available here. Each part is deemed incorporated in the Agreement, and each other part of the Agreement.
Legal Terms and Conditions
Master Client Agreement for Business ClientsService Materials
- Alerts
- Bulk Interac e-Transfer - Service Materials
- Business accounts and services - Standard fees and charges
- Business Document Solutions (BDS) Cheque Issuance
- Cheque-Pro™ Service Materials
- Clearing and Settlement
- Client Agreement – Business Client Card And Personal Identification Number
- Commercial Card Program Service Materials
- Corporate Creditor Service Materials
- Current Account Client Verification Service Materials
- Direct Deposits and Direct Payments
- EDI Payment Originator
- Foreign Exchange Transactions Service Materials
- High Interest Notice Account
- Interac e-Transfer - Service Materials
- Lockbox Receivables Service Materials
- Note Issuance Service Materials
- Online Banking Cross-border Linking
- Online Foreign Currency Account
- RBC Payee Match
- RBC Edge Business Banking Service Materials
- RBC Edge Business Banking User Agreement
- RBC Express
- RBC Express Core Services Service Material
- RBC Express Import/Export File Guide
- RBC Express Positive Pay and Disbursement Auditor
- RBC Express SWIFT Payments & Statements Import/Export File Guide
- RBC Express User Agreement
- RBC Insight Edge – Service Materials
- RBC® Mobile Cheque Deposit Service Materials
- Receivable Services
- SWIFT
- US Cross-Border Banking Service Materials
- X9 File Acceptance Service Materials
What's New?
October 31, 2023
RBC’s Master Client Agreement for Business Clients (MCA) – Legal Terms and Conditions has been updated and the changes will come into effect December 1, 2023. The changes are applicable to existing business Customers and any new clients who become RBC business Customers on or after the effective date of December 1, 2023. The updates include changes to meet regulatory requirements, particularly in the General Services, Joint Banking, Language and Pre-Authorized Debits sections/clauses. Customers are encouraged to review the updated document in its entirety.
August 21, 2023
The Canadian Deposit Insurance Corporation (CDIC) eligibility information has been updated in the following service materials to clarify that funds held in such accounts are eligible for deposit insurance coverage under the Canada Deposit Insurance Corporation Act
May 29, 2023
The following service materials and user agreement for RBC Edge Business Banking have been updated to include new terms under the "Language" section, as applicable. These updates reflect the recent modifications made to the Quebec Charter of the French Language.
May 3, 2022
The following service materials and user agreement for RBC Edge Business Banking have been updated to clarify that account restrictions imposed on authorized signatories in RBC Edge are not enforced outside of the platform.
March 1, 2022
The following service materials have been updated. The RBC Business Banking service has been renamed RBC Edge.
November 1, 2021
The service materials for the Interac e-Transfer Bulk service have been updated to include the new features offered as part of the Interac e-Transfer service like account number routing, remittance data and the INTERAC e-Transfer Bulk Request Money Service.
June 1 2021
The following new service materials have been added:
April 9, 2021
The following new service materials have been added:
RBC Insight Edge – Service MaterialsDecember 17, 2020
Royal Bank is updating the service model for Cheque-Pro. As part of the new service offering clients who qualify are provided with cheque scanners (Image Capture Equipment) for use with the Cheque-Proservice. If the service is terminated clients are required to return the cheque scanners to Royal Bank. The Cheque-Pro service materials have been updated to reflect the use of RBC provided scanners.
Updates have been made to the
CHEQUE-PRO SERVICE MATERIALSAugust 8, 2018
Updates have been made to the
RBC Payee MatchJuly 4, 2018
Changes have been made to the
Lockbox Receivables Service MaterialsSept 1, 2017
The following new service materials have been added:
Lockbox Receivables Service – Service MaterialsJune 19, 2017
NEW Foreign Exchange Transactions Service Materials available for clients transacting on RBC Express
Download PDF about Foreign Exchange Transactions Service Materials available for clients transacting on RBC ExpressMarch 15, 2017
Changes have been made to the
RBC® Payee Match Basic Service MaterialsNovember 15, 2016
New Corporate Creditor Service Materials have been added.
Here is a link for more information.September 30, 2016
The following new service materials have been added:
Bulk Interac e-Transfer - Service MaterialsJuly 11, 2016
The following new service materials have been added:
Commercial Cards Program Service MaterialsJune 28, 2016
Changes have been made to the Cheque-Pro™ Service Materials.
Here is the linkMarch 2, 2016
The following new Service Materials have been added:
Interac e-Transfer - Service MaterialsJanuary 19, 2016
New US Cross-Border Banking Service Materials.
Here is a link for more information.November 2, 2015
New Current Account Client Verification Service Materials in connection with the simplified process to submit instructions to return items / cheques.
Here is a link for more information.June 5, 2015
The following new Service Materials have been added
Cheque-Pro™ Service MaterialsJune 1, 2015
Changes to account and services fees.
Here is a link for more information.March 30, 2015
The following new Service Materials have been added
RBC® Mobile Cheque Deposit Service MaterialsApril 7, 2014
New RBC Express Service Materials in connection with updates to user authentication and the launch of the RBC Express Mobile and Alerts.
Here is a link to more information.October 10, 2014
Following new Service Materials have been added
Business accounts and services Standard fees and charges
Canada Emergency Business Account
Onboarding Checklist
Online Tax Filing
- Online Tax Filing Guide – Single User (PDF)
- Online Tax Filing Guide – Single/Multiple Administrator (PDF)
Submitting Your Form
To avoid any delays in the processing of your request, please: print, ensure it is completed accurately, sign and date your form.
Commercial Credit Card Program
An RBC credit card program can improve your working capital so you can invest more in your business.
Corporate Creditor
- RBC Corporate Creditor Fee Schedule (PDF)
- RBC Corporate Creditor Bill Payment Service Client Guide (PDF)
- Corporate Creditor Bill Payment Service Agreement (PDF)
- Corporate Creditor Bill Payment Service Biller Authorization (DOC)
- OFI Corporate Creditor Bill Payment Service Enrollment Form (DOC)
Submitting Your Form
To avoid any delays in the processing of your request, please: print, ensure it is completed accurately, sign and date your form.
Welcome to RBC Commercial Mortgages
Welcome to Royal Bank of Canada's/Royal Trust Corporation of Canada's secure website for commercial mortgage security documentation. This website is to be accessed each time you, our solicitor for a mortgage transaction, receive instructions from Commercial Mortgages Closing Services. The site is broken down by province. Any documentation you require can be found within the respective provincial link. If you have any questions regarding the documentation, please contact the Manager Closing Services as identified in your instructions.
Attention: Notice To Solicitors and Notaries
Select Province or category
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20057 Interbank Authorization
(DOC)
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857 Letter of Indep Legal
Advice (DOC)
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Assignment of Rents (DOC)
-
Cert of Corp Authority (DOC)
-
Declaration of Possession
(DOC)
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Site Specific GSA (DOC)
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Solicitors Final Report on
Title (DOC)
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Solicitors Interim Rept on
Title (DOC)
-
Solicitors Request for Funds
(DOC)
-
Tenant Acknowledgement1 (DOC)
-
Trustee Beneficial Owner
Agreement (DOC)
-
Commercial Mortgage
Instructions (DOC)
-
Collateral Mortgage - Royfarm
Program (DOC)
-
Covenant Fixed Rate (DOC)
-
Covenant Variable Rate Form
(DOC)
-
Form 15 Fixed Rate (DOC)
-
Form 15 Variable Rate (DOC)
-
Form 23 Gen Assignment of Rent
& Lease (DOC)
-
Form 23 Specific Assgn of
Lease (DOC)
-
Leasehold Covenants 160.1
(1061) (DOC)
-
NB Doc Completion Instructions
(DOC)
-
New Brunswick Electronic
Registration (DOC)
-
Opt Covenant NHA (1075) (DOC)
-
Optional Equiv Rates (DOC)
-
OptMtgCovGenAssignRents &
Leases (DOC)
-
OptMtgCovSpecificAssignment
(DOC)
-
886 Report on title (BANK)
(DOC)
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Advise legal opinion (BANK)
(DOC)
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Annexe A Lease Clause (BANK)
(DOC)
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689 - Deed of Immovable Hypothec - Commercial (DOC)
-
Extract from the Minute of a
Meeting (BANK) (DOC)
-
Priority of Rank of Hyp.
Clause (BANK).dot (DOC)
-
708 - Requisition To Notary Commercial Mortgage(DOC)
-
708L - Requisition to Notary RBC Life Insurance (DOC)
-
689L - Deed of Immovable Hypothec - Commercial - RBC Life Insurance Company (DOC)
-
REPORT ON TITLE (Immovable
hypothecs other than residential) (DOC)
- 20057 Interbank Authorization (DOC)
- 857 Letter of Indep Legal Advice (DOC)
- Assignment of Rents (DOC)
- Cert of Corp Authority (DOC)
- Declaration of Possession (DOC)
- Site Specific GSA (DOC)
- Solicitors Final Report on Title (DOC)
- Solicitors Interim Rept on Title (DOC)
- Solicitors Request for Funds (DOC)
- Tenant Acknowledgement1 (DOC)
- Trustee Beneficial Owner Agreement (DOC)
- Commercial Mortgage Instructions (DOC)
- Collateral Mortgage - Royfarm Program (DOC)
- Covenant Fixed Rate (DOC)
- Covenant Variable Rate Form (DOC)
- Form 15 Fixed Rate (DOC)
- Form 15 Variable Rate (DOC)
- Form 23 Gen Assignment of Rent & Lease (DOC)
- Form 23 Specific Assgn of Lease (DOC)
- Leasehold Covenants 160.1 (1061) (DOC)
- NB Doc Completion Instructions (DOC)
- New Brunswick Electronic Registration (DOC)
- Opt Covenant NHA (1075) (DOC)
- Optional Equiv Rates (DOC)
- OptMtgCovGenAssignRents & Leases (DOC)
- OptMtgCovSpecificAssignment (DOC)
- 886 Report on title (BANK) (DOC)
- Advise legal opinion (BANK) (DOC)
- Annexe A Lease Clause (BANK) (DOC)
- 689 - Deed of Immovable Hypothec - Commercial (DOC)
- Extract from the Minute of a Meeting (BANK) (DOC)
- Priority of Rank of Hyp. Clause (BANK).dot (DOC)
- 708 - Requisition To Notary Commercial Mortgage(DOC)
- 708L - Requisition to Notary RBC Life Insurance (DOC)
- 689L - Deed of Immovable Hypothec - Commercial - RBC Life Insurance Company (DOC)
- REPORT ON TITLE (Immovable hypothecs other than residential) (DOC)
FATCA and CRS Foreign Tax Residency
Tax Residency
You acknowledge providing us with your country (or countries) of tax residency, either at the time of account opening or within 30 days with respect to any change in circumstances regarding your tax residency.
It is your responsibility to determine where you are resident for tax purposes, and if you are unsure whether or not you are a resident of Canada for tax purposes and/or a tax resident of another country or countries, review information available at the Canada Revenue Agency, U.S. government websites, the Organization for Economic Cooperation and Development (OECD), and/or seek professional tax advice.
OECD website: http://www.oecd.org/tax/automatic-exchange/crs-implementation-and-assistance/tax-residency (opens to external site)
You may be required to provide additional documentation to support your residence status for tax purposes.
Guidance on the Common Reporting Standard (CRS):
Financial accounts that are reported to the CRA are shared with the government of a foreign jurisdiction that an individual or entity is a resident for tax purposes when Canada has an exchange relationship with that jurisdiction. We will be required to automatically report specific information to the CRA on an annual basis. The CRA may in turn forward information about you and your account to the other country.
Guidance on the Canada-U.S. Enhanced Tax Information Exchange Agreement - Foreign Account Tax Compliance Act (FATCA):
In the case of the United States, the CRA also shares the information with the Internal Revenue Service (IRS) when an individual or entity is a U.S. person. The IRS definition of a “United States Person” for U.S. tax purposes includes a citizen or a resident of the United States. A citizen of the U.S. (including an individual born in the U.S.) who is a resident in another country for tax purposes can still be a U.S. person if they have not renounced their U.S. citizenship.
Guidance on the Canada-U.S. Enhanced Tax Information Exchange Agreement - Foreign Account Tax Compliance Act (FATCA):
In the case of the United States, the CRA also shares the information with the Internal Revenue Service (IRS) when an individual or entity is a U.S. person. The IRS definition of a “United States Person” for U.S. tax purposes includes a citizen or a resident of the United States. A citizen of the U.S. (including an individual born in the U.S.) who is a resident in another country for tax purposes can still be a U.S. person if they have not renounced their U.S. citizenship.
Information for individuals holding accounts with Canadian financial institutions (opens to external site) Information for entities holding accounts with Canadian financial institutions (opens to external site)Tax Identification Number (TIN)
You acknowledge providing us with your Tax Identification Number(s) associated with your tax jurisdiction(s). A TIN is a unique identifying number used for tax purposes. Where the jurisdiction of tax residence issues a TIN, we are required to collect and report the TIN. If you are not eligible or unable to obtain a foreign TIN, you must provide a reasonable explanation. We may request from you and collect your TIN through various channels such as in-person, mail, email, phone or online.
Penalties
The CRA requires financial institutions to obtain from you a self-certification of tax residency when required. Under FATCA and CRS regulations, RBC may be liable to a penalty of up to $2,500 for each such failure under subsection 162(7) of the Income Tax Act.
As such, failure to provide a valid self-certification under FATCA or CRS will result in the temporary restraint of your account until such time as it is provided to us and verified.
If you fail to provide a U.S. TIN when required under FATCA, you may be assessed a penalty of $100 by the CRA directly.
If you fail to provide a TIN for another jurisdiction as required under CRS, you may be assessed a penalty of $500 by the CRA directly.
Entity Classification
If your business has an entity classification for the purposes of FATCA and CRS, the business and any Controlling Persons, if applicable, must provide a self-certification of residency for tax purposes. The Controlling Person of an entity is defined as the natural person(s) who exercise control over the account(s).
Please visit https://www.canada.ca/en/revenue-agency/services/tax/international-non-residents/enhanced-financial-account-information-reporting/information-entities-holding-accounts-canadian-financial-institutions.html (opens to external site) for more information. We may rely on information in our possession including the Standard Industrial Code (SIC) to confirm the entity classification.
Citizenship by Investment / Residence by Investment (CBI/RBI) Scheme
As per the Organization for Economic Cooperation and Development (OECD) (opens to external site)
To the extent that the account holder, or controlling person has identified to have tax residence in a jurisdiction offering a potentially high-risk CBI/RBI scheme, we may require further confirmation that the provided self-certification or documentary evidence is correct and reliable.
Need More Assistance
Call our 24/7 Business Helpline
1-800-769-2520Locate a Branch Near You
Find a BranchNotice to Law Firms fulfilling instructions provided by the former HSBC Bank Canada relating to Business Credit Facilities
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If credit and collateral security documents were provided to borrowers / guarantors / other counterparties prior to March 29, 2024 and are returned by the borrower / guarantor / other counterparty after March 29, 2024, the executed documents will be accepted by RBC. Send executed documents to Borrower’s relationship manager or alternatively send your final report and the original documents in hard copies to one of the following addresses:
- For Western Canada, GTA, SW Ontario to: Toronto BLG- 36 York Mills Road 4th Floor, Toronto, ON M2P 0A4
- For Atlantic Canada, NE Ontario and Québec to: 1 Place Ville Marie-2e étage/aile Ouest/Crédit à l’entreprise, Montréal (Québec) H3B 4S6
- If credit and collateral security documents were NOT provided to borrowers / guarantors / other counterparties prior to March 29, 2024, please contact the Borrower’s relationship manager.
- If you are preparing a PPSA / RPMRR registration, please include registration confirmation when providing documents to RBC. If registrations are completed prior to March 29, 2024, please continue your current process to ensure registrations are up to date. If you have any questions regarding PPSA/RPMRR registration renewals, please contact the Borrower’s/guarantor’s/other counterparties’ RBC relationship manager. From and after March 29, 2024, registrations should reflect Royal Bank of Canada as secured party, with an address of 36 York Mills Road, Toronto, ON M2P 0A4 for Western Canada, GTA, SW Ontario and 1 Place Ville Marie-2e étage, Montréal (Québec) H3B 4S6 for Atlantic Canada, NE Ontario and Québec.
- If you are discharging a business collateral mortgage in favour of the former HSBC Bank Canada please contact the Borrower’s relationship manager.