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Effective June 1st, 2021, RBC will discontinue the RBC VISA Prepaid Gift Card Program. As of this date, RBC Royal Bank will no longer issue new or replacement cards including for lost, stolen or expired cards. Cardholders requiring replacement cards will instead have any remaining card balances returned to them directly by RBC.
Existing RBC VISA Prepaid Gift Cards that have been issued will otherwise continue to operate and be supported until the card expires as set out in the RBC Royal Bank Prepaid Gift Card Agreement. Funds on the cards will not expire.
Cardholders may continue to access cardholder support services and use the phone number on the back of the card until the card expires. You can contact us through this number if your card needs to be replaced after June 1st, 2021 (for example, because your card is lost, stolen or expired).
Welcome to the RBC Visa Prepaid Card Cardholder Services Centre.
To ensure you are viewing the most current and accurate information related to your card, please enter the first six digits of your RBC Visa Prepaid Card.
RBC Visa Gift Cards come automatically ready for use – there's no activation or set-up required. Simply sign the back and start to enjoy the millions of possibilities available to you.
RBC Visa Gift Cards can be used conveniently and securely to make purchases anywhere in the world where Visa cards are accepted(1).
For added security and protection, you must register your RBC Visa Gift Card in order for it to be replaced should it be lost or stolen or damaged. You should also register your card if you will be making online or telephone purchases, as some merchants will only accept cards that have been registered. Register your card now
It is important to know your balance when making purchases because merchants are not able check Visa Gift Card balances. Transactions may be declined if there are not sufficient funds on the card to cover the purchase. Check your balance now
RBC Visa Gift Cards do not include any usage or inactivity fees, but there may be some fees and charges in place to cover certain services. View Fees and Charges now
RBC Visa Gift Cards are easy and convenient to use. While they look like credit cards, there are certain things you should know when using yours. View important information now
Still have questions about RBC Visa Gift Cards purchased at RBC Royal Bank branches? View FAQs now
Familiarize yourself with the terms and conditions, including fees applicable to your RBC Visa Gift Card. View the RBC Royal Bank® Visa Prepaid Gift Card Agreement
1) RBC Visa Gift Cards are issued by Royal Bank of Canada and may be used to make purchases anywhere in the world where Visa cards are accepted. Use of cards by recipients is governed by the terms and conditions of the agreement provided with the card. Cards cannot be used to withdraw cash at an ATM or to receive any other cash withdrawal or make financial payments at a financial institution.
RBC Visa Gift Cards can be used conveniently and securely to make purchases anywhere in the world where Visa cards are accepted(1).
For added security and protection, you must register your RBC Visa Gift Card in order for it to be replaced should it be lost or stolen or damaged. You should also register your card if making online or telephone purchases, as some merchants will only accept cards that have been registered. Register Your Card now
It is important to know your balance when making purchases because merchants are not able check Visa Gift Card balances. Transactions may be declined if there are not sufficient funds on the card when making a purchase. Check your balance now
RBC Visa Gift Cards are easy and convenient to use. While they look like credit cards, there are certain things you should know when using yours. View important information now
Still have questions about RBC Visa Gift Cards. View FAQs now
Familiarize yourself with the terms and conditions, including fees applicable to your RBC Visa Gift Card. View the RBC Royal Bank® Prepaid Card Agreement now
If you have redeemed your Avion points for RBC Visa Prepaid Cards.
Please be advised that effective May 1, 2014, funds on certain RBC Visa Prepaid Cards no longer expire. If your RBC Visa Prepaid Card has an expiry date between May 2014 (05/14) and May 2015 (05/15) and was acquired by redeeming Avion points, any expiry fees are waived. If your card has expired, call 1-855-228-8885 to request that a new card be issued with the remaining balance carried over. For more information, refer to the agreement.
If you have an RBC Visa Prepaid Card beginning with the numbers 451017.
Effective May 1, 2014, the funds on RBC Visa Prepaid Cards starting with the numbers 451017 do not expire. If you have a card beginning with the numbers 451017 and has an expiry date of May 2014 (05/14) or later call 1-855-228-8885 to request a new card be issued with the remaining balance carried over at no additional charge. For more information, refer to the agreement.
1) RBC Visa Prepaid Cards are issued by Royal Bank of Canada and may be used to make purchases anywhere in the world where Visa cards are accepted. Use of cards by recipients is governed by the terms and conditions of the agreement provided with the card. Cards cannot be used to withdraw cash at an ATM or to receive any other cash withdrawal or make financial payments at a financial institution.
Please select the organization that provided you with your RBC Visa Prepaid Card from the list below:
RBC Visa Prepaid Cards can be used conveniently and securely to make purchases anywhere in the world where Visa cards are accepted(1).
Ensure you've signed your card and have read the information that came with your card so you can begin to enjoy the millions of possibilities that await you.
Familiarize yourself with the terms and conditions, including fees applicable to your RBC Visa Prepaid Card. View the Prepaid Card Agreement now
RBC Visa Prepaid Cards are easy and convenient to use. While they look like credit cards, there are certain things you should know when using yours.
View important information now
Still have questions about RBC Visa Prepaid Cards. View FAQs now
For added security and protection, you must register your RBC Visa Prepaid Card in order for it to be replaced should it be lost or stolen or damaged. You should also register your card if making online or telephone purchases, as some merchants will only accept cards that have been registered. Register Your Card now
It is important to know your balance when making purchases because merchants are not able check Visa Gift Card balances. Transactions may be declined if there are not sufficient funds on the card when making a purchase. Check your balance now
If you have redeemed your RBC Rewards points for RBC Visa Prepaid Cards.
Please be advised that effective May 1, 2014, funds on certain RBC Visa Prepaid Cards no longer expire. If your RBC Visa Prepaid Card has an expiry date between May 2014 (05/14) and May 2015 (05/15) and was acquired by redeeming RBC Rewards points, any expiry fees are waived. If your card has expired, call 1-855-228-8885 to request that a new card be issued with the remaining balance carried over. For more information, refer to the agreement .
Please be advised that due to new Federal regulations, the funds on your card will no longer expire. Your card will continue to have an expiry date, because merchants must have an expiry date to process your transactions. We recommend that you use all the funds on your card prior to the expiry date displayed on the front of the card. However, if you choose not to do so, you may order a replacement card after the expiry date, subject to the applicable fees as set out in your agreement. Effective September 15, 2014 a new fee of $1.95 per month will be charged after 12 consecutive months of inactivity. For more information, refer to your agreement .
If you have an RBC Visa Prepaid Card issued to you by Prairie Mines.
Please be advised that due to new Federal regulations, the funds on your card will no longer expire. Your card will continue to have an expiry date, because merchants must have an expiry date to process your transactions. We recommend that you use all the funds on your card prior to the expiry date displayed on the front of the card. However, if you choose not to do so, you may order a replacement card after the expiry date due to the subject fees in your agreement. Effective July 1, 2014, a new fee of $1.95 per month will be charged after 12 consecutive months of inactivity. For more information, refer to your agreement .
If you have an RBC® Visa‡ Prepaid Card issued to you by Sherritt Coal/Westmoreland Coal.
Please be advised that due to new Federal regulations, the funds on your card will no longer expire. Your card will continue to have an expiry date, because merchants must have an expiry date to process your transactions. We recommend that you use all the funds on your card prior to the expiry date displayed on the front of the card. However, if you choose not to do so, you may order a replacement card after the expiry date due to the subject fees in your agreement. Effective October 15, 2014, a new fee of $1.95 per month will be charged after 12 consecutive months of inactivity. For more information, refer to your agreement .
1) RBC Visa Prepaid Cards are issued by Royal Bank of Canada and may be used to make purchases anywhere in the world where Visa cards are accepted. Use of cards by recipients is governed by the terms and conditions of the agreement provided with the card. Some cards cannot be used to withdraw cash at an ATM or to receive any other cash withdrawal or make financial payments at a financial institution.
Please select the organization that provided you with your RBC Visa Prepaid Card from the list below:
RBC Visa Prepaid Cards can be used conveniently and securely to make purchases anywhere in the world where Visa cards are accepted(1).
Ensure you've signed your card and have read the information that came with your card so you can begin to enjoy the millions of possibilities that await you.
Familiarize yourself with the terms and conditions, including fees applicable to your RBC Visa Prepaid Card. View the Prepaid Card Agreement now
RBC Visa Prepaid Cards are easy and convenient to use. While they look like credit cards, there are certain things you should know when using yours.
View important information now
Still have questions about RBC Visa Prepaid Cards. View FAQs now
For added security and protection, you must register your RBC Visa Prepaid Card in order for it to be replaced should it be lost or stolen or damaged. You should also register your card if making online or telephone purchases, as some merchants will only accept cards that have been registered. Register Your Card now
It is important to know your balance when making purchases because merchants are not able check Visa Gift Card balances. Transactions may be declined if there are not sufficient funds on the card when making a purchase. Check your balance now
1) RBC Visa Prepaid Cards are issued by Royal Bank of Canada and may be used to make purchases anywhere in the world where Visa cards are accepted. Use of cards by recipients is governed by the terms and conditions of the agreement provided with the card.
RBC Visa Prepaid Cards can be used conveniently and securely to make purchases anywhere in the world where Visa cards are accepted(1).
Ensure you've signed your card and have read the information that came with your card so you can begin to enjoy the millions of possibilities that await you.
Familiarize yourself with the terms and conditions, including fees applicable to your RBC Visa Prepaid Card. View the Prepaid Card Agreement now
RBC Visa Prepaid Cards are easy and convenient to use. While they look like credit cards, there are certain things you should know when using yours.
View important information now
Still have questions about RBC Visa Prepaid Cards. View FAQs now
For added security and protection, you must register your RBC Visa Prepaid Card in order for it to be replaced should it be lost or stolen or damaged. You should also register your card if making online or telephone purchases, as some merchants will only accept cards that have been registered. Register Your Card now
It is important to know your balance when making purchases because merchants are not able check Visa Gift Card balances. Transactions may be declined if there are not sufficient funds on the card when making a purchase. Check your balance now
If you have redeemed your Avion points for RBC Visa Prepaid Cards.
Please be advised that effective May 1, 2014, funds on certain RBC Visa Prepaid Cards no longer expire. If your RBC Visa Prepaid Card has an expiry date between May 2014 (05/14) and May 2015 (05/15) and was acquired by redeeming Avion points, any expiry fees are waived. If your card has expired, call 1-855-228-8885 to request that a new card be issued with the remaining balance carried over. For more information, refer to the agreement .
If you have an RBC Visa Prepaid Card beginning with the numbers 451017.
Effective May 1, 2014, the funds on RBC Visa Prepaid Cards starting with the numbers 451017 do not expire. If you have a card beginning with the numbers 451017 and has an expiry date of May 2014 (05/14) or later call 1-855-228-8885 to request a new card be issued with the remaining balance carried over at no additional charge. For more information, refer to the agreement .
If you have an RBC Visa Gift Card that was purchased in an RBC Royal Bank Branch.
Effective November 1, 2012, the funds loaded to RBC Visa Gift Cards do not expire. If you have a card that starts with the numbers 451016 and has an expiry date of November 2012 (11/12) or later, it is eligible to have funds carried forward to a new card after expiry. Call 1-866-466-8079 to find out how to have a new card issued with the remaining balance carried over at no additional charge. For more information, refer to the agreement .
1) RBC Visa Prepaid Cards are issued by Royal Bank of Canada and may be used to make purchases anywhere in the world where Visa cards are accepted. Use of cards by recipients is governed by the terms and conditions of the agreement provided with the card.
RBC Visa Prepaid Cards can be used conveniently and securely to make purchases anywhere in the world where Visa cards are accepted(1).
Ensure you've signed your card and have read the information that came with your card so you can begin to enjoy the millions of possibilities that await you.
Familiarize yourself with the terms and conditions, including fees applicable to your RBC Visa Prepaid Card. View the Prepaid Card Agreement now
RBC Visa Prepaid Cards are easy and convenient to use. While they look like credit cards, there are certain things you should know when using yours.
View important information now
Still have questions about RBC Visa Prepaid Cards. View FAQs now
For added security and protection, you must register your RBC Visa Prepaid Card in order for it to be replaced should it be lost or stolen or damaged. You should also register your card if making online or telephone purchases, as some merchants will only accept cards that have been registered. Register Your Card now
It is important to know your balance when making purchases because merchants are not able check Visa Gift Card balances. Transactions may be declined if there are not sufficient funds on the card when making a purchase. Check your balance now
1) RBC Visa Prepaid Cards are issued by Royal Bank of Canada and may be used to make purchases anywhere in the world where Visa cards are accepted. Use of cards by recipients is governed by the terms and conditions of the agreement provided with the card. Cards cannot be used to withdraw cash at an ATM or to receive any other cash withdrawal or make financial payments at a financial institution.
RBC Visa Prepaid Cards can be used conveniently and securely to make purchases anywhere in the world where Visa cards are accepted(1).
Ensure you've signed your card and have read the information that came with your card so you can begin to enjoy the millions of possibilities that await you.
Familiarize yourself with the terms and conditions, including fees applicable to your RBC Visa Prepaid Card. View the Prepaid Card Agreement now
RBC Visa Prepaid Cards are easy and convenient to use. While they look like credit cards, there are certain things you should know when using yours.
View important information now
Still have questions about RBC Visa Prepaid Cards. View FAQs now
For added security and protection, you must register your RBC Visa Prepaid Card in order for it to be replaced should it be lost or stolen or damaged. You should also register your card if making online or telephone purchases, as some merchants will only accept cards that have been registered. Register Your Card now
It is important to know your balance when making purchases because merchants are not able check Visa Gift Card balances. Transactions may be declined if there are not sufficient funds on the card when making a purchase. Check your balance now
If you have redeemed your Avion points for RBC Visa Prepaid Cards.
Please be advised that effective May 1, 2014, funds on certain RBC Visa Prepaid Cards no longer expire. If your RBC Visa Prepaid Card has an expiry date between May 2014 (05/14) and May 2015 (05/15) and was acquired by redeeming Avion points, any expiry fees are waived. If your card has expired, call 1-855-228-8885 to request that a new card be issued with the remaining balance carried over. For more information, refer to the agreement .
If you have an RBC Visa Prepaid Card beginning with the numbers 451017.
Effective May 1, 2014, the funds on RBC Visa Prepaid Cards starting with the numbers 451017 do not expire. If you have a card beginning with the numbers 451017 and has an expiry date of May 2014 (05/14) or later call 1-855-228-8885 to request a new card be issued with the remaining balance carried over at no additional charge. For more information, refer to the agreement .
If you have an RBC Visa Gift Card that was purchased in an RBC Royal Bank Branch.
Effective November 1, 2012, the funds loaded to RBC Visa Gift Cards do not expire. If you have a card that starts with the numbers 451016 and has an expiry date of November 2012 (11/12) or later, it is eligible to have funds carried forward to a new card after expiry. Call 1-866-466-8079 to find out how to have a new card issued with the remaining balance carried over at no additional charge. For more information, refer to the agreement .
1) RBC Visa Prepaid Cards are issued by Royal Bank of Canada and may be used to make purchases anywhere in the world where Visa cards are accepted. Use of cards by recipients is governed by the terms and conditions of the agreement provided with the card.
Please enter the first 6 digits of your RBC Visa Prepaid Card.
1) RBC Visa Prepaid Cards are issued by Royal Bank of Canada and may be used to make purchases anywhere in the world where Visa cards are accepted. Cards cannot be used to make financial payments at a financial institution.
To learn more about recent changes to the commercial prepaid program click here .
Visit our Cardholder Services Centre for helpful information and resources, including terms and conditions and fees of your card program.
For customer service and balance inquiries call:
In Canada toll-free 1-866-466-8079
Outside of Canada or U.S. collect 1-954-377-4480
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