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RBC® Visa‡ Gift Cards

Effective June 1st, 2021, RBC will discontinue the RBC VISA Prepaid Gift Card Program. As of this date, RBC Royal Bank will no longer issue new or replacement cards including for lost, stolen or expired cards. Cardholders requiring replacement cards will instead have any remaining card balances returned to them directly by RBC.

Existing RBC VISA Prepaid Gift Cards that have been issued will otherwise continue to operate and be supported until the card expires as set out in the RBC Royal Bank Prepaid Gift Card Agreement. Funds on the cards will not expire.

Cardholders may continue to access cardholder support services and use the phone number on the back of the card until the card expires. You can contact us through this number if your card needs to be replaced after June 1st, 2021 (for example, because your card is lost, stolen or expired).

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RBC Visa Gift Cards will no longer be available for purchase at RBC Royal Bank branches. If you have an RBC Visa Gift Card with funds remaining on the card, continue to use it until the balance reaches $0.Should there be funds remaining on your card after the expiry date found on the front of your card, please call 1-866-466-8079 to request a new card and to have the remaining balance carried forward. Remember to register your card at www.myrbccardbalance.com (opens new window). Your card will need to be registered for most online purchases and must be registered in order for it to be replaced if it's lost or stolen.

 
 

RBC Visa Prepaid Card - Important Information

Expand - If you have redeemed your Avion points for RBC Visa Prepaid Cards. If you have redeemed your Avion points for RBC Visa Prepaid Cards.

Expand - If you have an RBC Visa Prepaid Card beginning with the numbers 451017. If you have an RBC Visa Prepaid Card beginning with the numbers 451017.

Expand - If you have an RBC Visa Gift Card that was purchased in an RBC Royal Bank Branch. If you have an RBC Visa Gift Card that was purchased in an RBC Royal Bank Branch.

 
 

RBC Visa Commercial Prepaid Cards

To learn more about recent changes to the commercial prepaid program click here (opens new window).

 
 

Do you have an RBC Visa Gift Card?

Visit our Cardholder Services Centre for helpful information and resources, including terms and conditions and fees of your card program.

 
 

Contact Cardholder Services

For customer service and balance inquiries call:

In Canada toll-free 1-866-466-8079
Outside of Canada or U.S. collect 1-954-377-4480

 
 

Find out how you can redeem Avion® points for Visa Gift Cards

Learn more (opens new window)