Royal Bank of Canada
2024 Avion Points Offer
Terms & Conditions
Attention Group Advantage Clients: If you are employed by a company that has entered into an RBC Group Advantage agreement with us and has an active RBC Group Advantage plan (including Group Savings, Group Banking and Mortgage Assistance Program), then these terms and conditions do not apply to you. To see the terms and conditions that apply to Group Advantage clients, please visit rbc.com/groupterms ;
PART A
Definitions
“Avion Points” means the currency of the Avion Rewards Program
“Eligible Personal Banking Account” means any of the following accounts:
- RBC Signature No Limit Banking® (monthly fee of $16.95); or
- RBC VIP Banking® (monthly fee of $30); or
- RBC Advantage Banking® (monthly fee of $11.95)
“Eligible Personal Client” means a client who meets all the following criteria:
- Is a resident of Canada, and by February 10, 2025 is of the age of majority in the province or territory in which they reside. Residence is determined by the jurisdiction (province or territory) where a client has their primary tax filing obligation based on their regular place of residence;
- Does not have an existing Personal Banking Account with us;
- Never had a Personal Banking Account with us, nor qualified for any of our offers related to opening a Personal Banking Account at any time during the Promotional Period or in the five year period before the start of the Promotional Period; and
“Personal Banking Account” means any of the following accounts: RBC Day to Day Banking, RBC No Limit Banking®, RBC Student Banking®, RBC Leo’s Young Savers Account®, RateLink Preference®, RateLink Essential®, RateLink Essential - Sixty Plus®, Sixty Plus - Signature Plus®, Sixty Plus - Royal Money Maker®, Sixty Plus - Calculator Plus®, RBC VIP Banking®; RBC Signature No Limit Banking, RBC No Limit Banking for Students, RBC Advantage Banking account;
“Primary Owner” means the person we designate as the primary owner of a jointly-held Personal Banking Account;
“Promotional Offer” means the offer as defined in Section 1;
“Promotional Period” means the period starting on October 2, 2024 and ending at 9:00 PM Eastern Time on February 10, 2025;
“Qualifying Criteria” means the conditions set out in Section 2 below.
“Qualify By Date” means the date of April 18, 2025 at 9:00 PM Eastern Time by which you are required to complete the Qualifying Criteria in order to qualify for the Promotional Offer;
"Rewards Account" means the nominal account tied to (i) a Credit Card Account or a Card, (ii) an Eligible Banking Rewards Account, (iii) an Eligible Personal Deposit Account or (iv) an Avion Rewards Core Product Account(s) of an Eligible Avion Rewards Core Product Account Client, that Royal Bank opens and maintains for the crediting and debiting of Points in connection with the Program or any other program that allows participants to earn Points or v) a Select Member Account.. In a Points Roll-Up scenario, the Rewards Account can also be referred to as the Originating Account or the Recipient Account.
“RBC Employees” mean all our employees and pensioners.
“Terms” mean these terms and conditions that govern this Promotional Offer;
“we”, “us”, “our” and “Royal Bank” mean Royal Bank of Canada or any of its deposit taking subsidiaries;
“you” and “your” mean any Eligible Personal Client;
“Value Program” mean a way for RBC clients with an Eligible Personal Bank account to earn rewards and more savings.
PART B
1. The Promotional Offer
Provided you fulfill the conditions set out in Sections 2 and 3 below, you may earn the following applicable Reward (determined based on the type of Eligible Personal Banking Account you open to qualify) deposited to your Avion Points Account; see additional terms and conditions below):
Account | Avion points |
---|---|
RBC VIP Banking | 65,000 Avion Points |
RBC Signature No Limit Banking | 65,000 Avion Points |
RBC Advantage Banking | 45,000 Avion Points |
(each such item individually referred to as the “Reward”)
2. How to qualify for the Promotional Offer:
To qualify for this Promotional Offer you must:
- Be an Eligible Personal Client
- Open an Eligible Personal Banking Account during the Promotional Period;
- Enroll your Eligible Personal Banking Account into the Value Program by April 18, 2025; and
- Complete at least two of the following by the Qualify By Date (i.e., 9:00 PM Eastern Time on April 18, 2025):
- Transfer the full amount of your automated and recurring payroll direct deposit or monthly recurring pension direct deposit to your new Eligible Personal Banking Account. For greater certainty, this means that you will not qualify if you split your payroll deposit from one employer or pension deposit from one provider between your new Eligible Personal Banking Account and any other account. We reserve the right to determine what is considered payroll and whether any payroll deposit has been split. The first payroll or pension deposit must also be credited to your new Eligible Personal Banking Account by the Qualify By Date.
- Set up two (2) Pre-Authorized Monthly Payments (“PAPs”) – such as a pre-authorized eligible bill payment to a service provider (i.e., utility bill, gym membership) or pre-authorized payment to an RBC mortgage, loan, Royal Credit Line, or contribution to your RBC investment account – from your new Eligible Personal Banking Account. PLEASE NOTE: Any bill payments (pre-authorized or otherwise) made using a Virtual Visa‡ Debit will not qualify. The first payment of each Pre-Authorized Payments must be debited and must clear from your new Eligible Personal Banking Account by the Qualify By Date.
- Set up two (2) eligible bill payments to a service provider from your new Eligible Personal Banking Account. PLEASE NOTE: To qualify, eligible bill payments must be completed through RBC Online Banking, the RBC Mobile app, using an RBC ATM, or using Telephone Banking Services. Excludes any bill payment made in-person at an RBC Royal Bank branch with an RBC Advisor, and any bill payment made to an RBC credit card account, and any bill payment made using RBC Virtual Visa‡ Debit. The eligible bill payments must be debited and must clear from your new Eligible Personal Banking Account by the Qualify By Date.
3. Conditions that apply to the Promotional Offer
The following conditions also apply to this Promotional Offer:
- The Promotional Offer is available to Eligible Personal Clients only.
- RBC Employees are not eligible to participate in the Promotional Offer. However, (subject to 3.d. below), if an RBC Employee is a co-owner on a jointly-held Eligible Personal Banking Account, the Promotional Offer may still be earned by another co-owner on the Eligible Personal Banking Account other than the RBC Employee, provided the remaining conditions are fulfilled by the other co-owner(s);
- Only one Reward per Eligible Personal Client, no matter how many Eligible Personal Banking Accounts you may open during the Promotional Period;
- Only one Reward per Eligible Personal Banking Account, even if the Eligible Personal Banking Account is opened jointly and the Qualifying Criteria are fulfilled by more than one co-owner. In this case, only the co-owner designated as the Primary Owner at the time of opening of the joint Eligible Personal Banking Account will qualify for the Promotional Offer.
- While we reserve the right to substitute the Reward with an offer of equal value, we are not obligated to do so.
- Eligible Personal Clients are not entitled to a change, upgrade or substitution of the Reward upon selection.
- Your Eligible Personal Banking Account must remain open and in good standing, and the Qualifying Criteria you performed to receive the Reward (for example, setting up payroll/pension deposit or pre-authorized payments) must remain in effect until at least October 2, 2025.
- If you received the Reward and then downgraded, changed or closed your Eligible Personal Banking Account or undid any of the Qualifying Criteria you performed to receive the Reward (for example, cancelled a payroll/pension deposit or pre-authorized payment) at any time prior to October 2, 2025, we reserve the right to debit your Eligible Personal Banking Account or any of your accounts with us for the value of the Reward you selected, plus applicable taxes, even if this places your account into overdraft or causes you to exceed your account’s credit limit, as relevant. If your Eligible Personal Banking Account is closed and you do not have any other account with us at that time, we will send you an invoice for the value of the Reward you selected, which you agree to pay within 30 days from the date of receipt, which shall be deemed to be 5 business days from its postmark date.
- Starting November 5, 2024, we will notify you – by way of an email sent to the email address you may have provided to us – when you have fulfilled the Qualifying Criteria and qualified for the Promotional Offer. This message will be sent at any time up to ten business days after we have determined that all Qualifying Criteria have been completed by you.
- If you believe you have qualified for the Promotional Offer but have not received it, you have until May 2, 2025 to inform us accordingly, so that we may check whether you have indeed qualified for the Promotional Offer. Any notice received after this date, will not be accepted and you will be deemed not to have qualified for this Promotional Offer;
- If you qualify to receive the Avion Points by meeting all applicable terms and conditions, the Reward will be deposited to the Rewards Account tied to your Eligible Personal Deposit Account within eight weeks after meeting all the criteria;
- We may send you an email notification informing you that your Reward has been deposited. It is your responsibility to keep your email address current.
- The Promotional Offer is only available to individuals who, prior to February 10, 2025 have reached the age of majority in the province or territory in which they reside, and who have met all other criteria to be considered an Eligible Personal Client. If the age of majority is reached between October 2, 2024 and February 10, 2025, but all other Qualifying Criteria are otherwise met prior to April 18, 2025, the email referred to in 3.j. above will be sent following the date on which the age of majority is reached, only upon the occurrence of which will the individual be considered an Eligible Personal Client capable of qualifying for the Promotional Offer.
4. Additional Conditions that apply to all Promotional Offers
- The Promotional Offer and these Terms do not, in any way, affect any of the service fees related to the operation of any of our personal deposit accounts, credit card accounts and business banking accounts, which continue to apply.
- The Promotional Offer shall not be combined with any other of our Personal Banking Accounts offers or promotions, except as may be permitted in accordance with the terms and conditions of offers or promotions by RBC that are applicable to Newcomers (which term shall have the meaning given to it under the terms and conditions of the applicable offer(s)) or promotions applicable to individuals 55 years of age or older. Contact us by visiting an RBC Royal Bank branch or calling us at 1-800-769-2511 for details.
- We reserve the right to change the Promotional Offer and these Terms at any time. The posting of the current Terms at www.rbc.com/avionpointsoffer shall be deemed sufficient notice to you of such Terms and any changes, if required.
5. Limitations that apply to all Promotional Offers
- We reserve the right to cancel the Promotional Offer at any time for any reason at our complete discretion without notice.
- In the event of a conflict between these Terms and the content of any document, brochure or promotional material advertising the Promotional Offer, these Terms shall prevail. You may always view the current Terms by visiting www.rbc.com/avionpointsoffer or you may call 1-800-769-2511 to request a current copy.
- We reserve the right, in our sole discretion, to suspend, disqualify, limit or revoke this Promotional Offer to any person or account holder we find or believe to be manipulating or otherwise abusing the process, fairness, integrity or operation of the Promotional Offer, including any person whose overall client relationship with us is in our opinion not in good standing.
®/™ Trademark(s) of Royal Bank of Canada. RBC and Royal Bank are registered trademarks of Royal Bank of Canada.
‡All other trademarks are the property of their respective owners.