Customer Service
Change Account Type
Account Disclosures and Agreements (the "Terms and Conditions")
If this is a joint account you agree on behalf of all other account holders to the switch of this account, in addition to the terms and conditions set out in the Disclosures and Agreements Booklet. You also agree to inform each account holder of the switch and to remit copies of this booklet to each of them.
If this account is already enrolled in the Value Program™, all of your program benefits and preferences will automatically apply to your new account type.
You understand and agree that once you have agreed to the switch, we will not be able to reverse your account switch request and you will have to apply for a new account.
Please review the following Terms and Conditions. You must read them, type "Yes" in the box and select "I Agree" to confirm you agree with them before proceeding with the account switch.
Please take this opportunity to print or save (by using "save as" on your web browser) the Terms and Conditions for future reference as they will not be available once you complete your account switch.
PART A: GENERAL
We may change the Terms and Conditions, other than those terms required by law, by providing you with written or electronic notice, including by providing you with notice (i) in your electronic Statement (as defined below), (ii) in the Message Centre or elsewhere in Online Banking, or (iii) sent to the email address you last provided via Online Banking or to your mailing address last appearing on our records. If you access Online Banking after the effective date of the change, it will mean that you have agreed and consented to the change.
You and we have expressly requested that this agreement and all related documents, including notices, be drawn up in the English language. Vous et nous avons expressément demandé que ce contrat et tout document y afférent, y compris tout avis, soient rédigés en langue anglaise. (Quebec only / Québec seulement).
PART B: TERMS FOR PERSONAL DEPOSIT ACCOUNT SWITCH
To complete the account switch process, we must provide, and you must review and consent to the terms and conditions pertaining to this account type, as described in the Account Disclosures (defined below). As you have chosen to switch the account online, we will provide you with the Account Disclosures in electronic form provided that you consent to receive them in electronic form.
Definitions
In this Consent:
"Account Disclosures" means the terms and conditions pertaining to your personal deposit account provided in the link below to the Disclosures and Agreements Booklet and any applicable Interest Rate, both the subject of this Consent.
Consent and Electronic Process
II. Agreement to the Terms and Conditions in Your Account Disclosures
By submitting this request to switch your account type, you consent to the terms and conditions pertaining to this account type as described in the Disclosures and Agreements Booklet (provided in a link below), including any interest rate (also provided in a link below) that apply to this account. Once the account switch process has been completed, you will receive a message in your Message Centre confirming that your account has been successfully switched and providing you with a link to the Account Disclosures.
Disclosures and Agreements Booklet
A detailed booklet outlining all agreements and disclosures pertaining to the operation of your account, including your client agreement as well as the service fees and operating conditions of your new account.
View Interest Rates for this account
III. Consent to Receive Electronic Delivery of Statements and Notifications for your Personal Deposit Account
As you have chosen to switch your account online, we will provide you with Statements and Notifications (as defined below) in electronic form provided that you consent to receive them in electronic form.
If you prefer you can also visit your local RBC Royal Bank Branch or call 1-800-769-2555 to switch an account.