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RBC® Visa‡ Commercial Prepaid Cards

Important information regarding RBC Royal Bank Commercial Prepaid Program effective June 1st, 2021.

As of June 1st, 2021, RBC will be discontinuing the Commercial Prepaid Program. As of this date, additional funds will not be added to any reloadable or non-reloadable RBC Royal Bank Visa Commercial Prepaid cards (“Commercial Prepaid Cards”) and RBC Royal Bank will not be issuing any new cards.

Existing RBC Royal Bank Visa Commercial Prepaid cards that have been issued will continue to operate and be supported until the card expires as set out in the RBC Royal Bank Visa Commercial Prepaid Card Agreement. Funds on the cards will not expire (an inactivity fee may apply) unless your card is a promotional card.

Cardholders may continue to access cardholder support services and continue to use the phone number on the back of their card until the cards expire. You can contact us through this number if your card needs to be replaced after June 1st, 2021 (for example, because it is lost or stolen).

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Frequently Asked Questions

The following provides answers to some commonly asked questions about RBC Visa Prepaid Incentive Cards.

 
Important InformationCardholder FAQs

To view frequently asked questions related to cards and card usage for cardholders click here (opens new window).

 

Expand How do I order RBC Visa Commercial Prepaid Cards for my business?

Expand What happens to my existing RBC Visa Commercial Prepaid Card program?

Expand Are Visa Prepaid Cards refundable?

Expand Are Visa Prepaid Cards insured by the Canada Deposit Insurance Corporation?

Expand Does the recipient/cardholder receive an agreement?

Expand Can I use Visa Prepaid Cards in my marketing and communications materials?

 

Do you have questions about your existing program?

To request information about an existing RBC Visa Commercial Prepaid Card program, please contact our Prepaid Client Services Team toll-free at 1-855-229-9990.