Notice for Royal Bank of Canada (“Bank”) Customers Enrolling in a Third-Party Mobile Payment System

The terms and conditions of your applicable Bank prepaid card agreement(s) (“Agreement(s)”) govern all transactions made through a third-party mobile payment system (“Mobile Payment System”) using your Bank prepaid card account(s) (“Account(s)”).

You are solely responsible for Account transactions processed through a Mobile Payment System. You are responsible for the completeness and accuracy of the Account information you enter into a Mobile Payment System. Only the cardholder whose name is associated with the Bank prepaid card account(s) should enter Account information.

The Bank does not currently charge any specific or additional fees when you use a Mobile Payment System to access your Account(s), however, any applicable transaction fees will be charged to your Account(s). Please see your Agreement(s) for applicable fees and more details.

You are responsible for any fees that are imposed by a party other than the Bank such as applicable wireless carrier data or usage fees incurred using a Mobile Payment System to access your Account(s).

The Bank is not responsible for the performance or security of Mobile Payment Systems. You are responsible for keeping your Mobile Payment System login credentials private and secure. After enrolling in a Mobile Payment System, you will secure your mobile device with the same care you would your Cards in order to avoid unauthorized use of your Account(s). You understand that by enabling a Mobile Payment System to use your mobile device to make purchases and other transactions using your Account(s), your mobile device in certain instances will act as if it were your Card(s). If your mobile device is lost or stolen, or your login credentials are compromised, you agree to immediately notify the providers of Mobile Payment Systems and the Bank. You may notify the Bank by calling 1-800-769-2536.

Third parties that participate in Mobile Payment Systems may have unique terms and conditions and privacy policies (“Other Terms”) governing those systems, and by enabling and using a Mobile Payment System you agree to comply with and be bound by the Other Terms. However, if the Other Terms conflict with your applicable Agreement(s) relating to transactions posted to your Account, the Agreement will govern.

You consent to the collection, use and disclosure of your information necessary to provide or operate a Mobile Payment System, or any information you may provide or that is generated while using a Mobile Payment System. You also agree that such information may be shared with any participant in a Mobile Payment System for the purpose of providing or operating such Mobile Payment System or for such purposes outlined in the Other Terms. In the event that any participant in a Mobile Payment System is located in a foreign jurisdiction, the information is bound by, and may be disclosed in accordance with the laws of that jurisdiction.

You acknowledge and agree that the Bank may from time to time communicate with you about the use of your Accounts through Mobile Payment Systems using various channels including telephone, electronic communications or mail, using the contact information you have previously provided.

A copy of these terms and conditions will be posted at https://www.rbcroyalbank.com/ways-to-bank/rbc-wallet-app/rbc-egift-app/prepaidagreement.html. We may change these terms and conditions at any time without notice by updating the terms and conditions posted on our website as described above. You agree to review the terms and conditions regularly, and if you use a Mobile Payment System after the effective date of the change, it will mean that you have agreed and consented to the change.