To ensure the integrity of our systems and the safety of your information, RBC Online Banking uses several layers of robust security mechanisms, technologies and processes.

We are constantly reviewing these features and making changes based on client feedback and industry trends. This is why we have added Sign-In Protection to our online banking services.

Like a second lock on your door, Sign-In Protection adds an extra barrier between your online accounts and any unauthorized users. The feature will work when you sign in to Online Banking from any location; you can be using a publicly available computer - such as in a library or airport — or be signing in from home.

The system uses a combination of advanced safeguarding techniques to confirm your identity. You will be asked to create three unique personal verification questions - answers to which only you would know — such as the year and model of your first car, or your favourite vacation spot.

Sign-In Protection will then prevent access to your Online Banking information from any computer it doesn't recognize unless the correct answer to a personal verification question is provided.

Step by step description of how Sign-In Protection works
Step 1	Sign in to online banking.
Step 2	If we recognize your computer, we will display your home page and you can safely begin your Online Banking session.
Step 3	If we don't recognize your computer, We will ask you one of your Personal Verification Questions. Once you have correctly answered your question, we will display your home page and you can safely begin your Online Banking session.

To take advantage of our newest security feature, sign in to Online Banking and click on "Update Profile". Then click on "Change Sign-In Protection Preferences" under the "Online Banking Preferences" heading and follow the simple on-screen instructions.