Are you tired of organizing paper statements?
Take advantage of this Free, Environmentally Friendly, Convenient and Secure feature in Digital Banking.
Key Features & Benefits
- Access eStatements* anytime, anywhere - view, print or save eStatements to your own computer
- Access up to 10 years of archived eStatements - for Credit Card, Savings and Banking/Chequing accounts**
- Protect your account data from mailbox theft - save paper and help protect the environment
**Savings, Banking/Chequing and Credit Card accounts eStatements are accessible starting from 2016, 2017 or 2018 up to 10 years on a go-forward basis, depending on the jurisdiction.
You must have Digital Banking to access eStatements.
Frequently Asked Questions
Electronic statements (eStatements) are read-only PDF versions of Savings, Banking/Chequing and Credit Card paper statements which are issued on client accounts.
eStatements are available via Digital Banking (Online and Mobile).
Electronic Statements do not contain Cheque images.
You can save, print and/or e-mail your eStatements as needed.
- Access eStatements anytime, anywhere, and on any device
- Have faster access to your statements as mailing time is eliminated
- Environmentally-friendly approach
- View, save or print eStatements from your home or office computer or device
- Access up to 10 years of archived eStatements
No, eStatements are free for all Digital Banking clients.
eStatements are accessible in the Services tab on Online Banking or More option in the iOS or Android RBC Caribbean Banking App.
No, eStatements are accessible depending on the type of user. Personal Banking Users have access to eStatements by default, while Business Banking Users should request access to electronic statements from their Relationship Manager.
eStatements will be accessible for up to 10 years**
You have to download and install appropriate software on your system/device as directed to view the PDF statement.
You can change the statement options via Manage eStatement functionality.
- Select the “Manage eStatements” tab in the eStatements feature.
- From the drop down menu, choose the account for which the statement option needs to be changed.
- Change the statement option to ‘Electronic Only’ or ‘Paper’, click submit. Review and agree to the Terms and Conditions and click Submit to complete the change.
You have two options for your statements:
Electronic
This is an online-only statement in a PDF format that you can save or print if needed. You’ll need to install Adobe Acrobat Reader DC to view electronic statements. You can access electronic statements from as far back as 10 years**.
Paper
This is a physical paper statement that we’ll mail to the address in your RBC Royal Bank Digital Banking profile.
Depending on the jurisdiction and Account type ‘Manage eStatement’ Feature is enabled.
You can change statement option for Savings & Credit Card accounts but not for Chequing accounts in Trinidad & Tobago, Barbados, Cayman Islands, Bahamas and Turks & Caicos
You can change statement option for Savings, Banking/Chequing & Credit Card accounts in Aruba, St. Maarten & Saba, and Curacao & Bonaire.
No, Manage eStatement feature is not available to all Digital Banking Clients. Depending on the Product, Account Type and Client type, the feature is enabled on the Digital Banking profile.
- Personal - Savings (except Joint And Accounts)
- Personal - Credit Card – Primary Card holder
- Business/ Corporate - Credit Cards
No.Paper statements for Banking/Chequing accounts will continue to be mailed unless your statement preference is set to ‘Electronic’.
In order to opt out of receiving paper statements you must be enrolled in Digital Banking (Online Banking or Mobile Banking). Sign up now via our RBC Electronic Banking Enrolment form.
The alternative to Paper Statements is eStatements, and eStatements can only be provided to Digital Banking clients.
There is no fee for opting out of receiving paper statements. However, a Paper Statement fee will be charged per cycle, depending on the currency of the Savings or Credit Card account.
Yes, clients will be able to access eStatements for all applicable accounts even if their statement option is set to “Paper”.
You will continue to receive paper statements. A Paper Statement fee will be charged per cycle, depending on the currency of the account.
- RBC Credit Cards – where the Primary Cardholder is a Senior Citizen
- RBC SixtyPlus account
- RBC Leo's Young Savers account
- RBC Private Banking
- RBC VIP Banking
- Clients with Joint OR accounts - each party will automatically have access to the Manage eStatements function
- Clients with Joint AND accounts - To stop the print and mail-out of Paper Statements, all signatories on the Joint AND account are required to sign an eStatements Terms and Conditions eform.
Yes, you can change your statement option back to “Paper” at any time. The applicable fee will be charged.
Yes, before changing the statement option you are required to review and agree to the Terms and Conditions presented to you in Digital Banking.
Robust Security:
Online and Mobile Banking uses state-of-the-art encryption and never stores your personal or financial information on your device. Additionally, you are protected by the RBC Security Guarantee for Online and Mobile Banking. Read more.