Send to Local Bank (ACH)

This service is facilitated via the Automated Clearing House (ACH) which is operated by InfoLink Services Limited (ISL), the ACH Operator. Other local commercial banks which are Participants in the ACH are as follows:

• Ansa Bank Limited
• CIBC FirstCaribbean International Bank (Trinidad and Tobago) Limited
• Citibank (Trinidad & Tobago) Limited
• First Citizens Bank Limited
• JMMB Bank (Trinidad & Tobago) Limited
• Republic Bank Limited
• Scotiabank Trinidad & Tobago Limited

• Personal banking clients with single or joint (any one to sign) TTD accounts in Trinidad & Tobago will have automatic access to this feature.
• Business banking customers who currently have access to the Wire Transfer functionality would automatically have access to this feature.
• All other Business banking users will be required to request access to this feature by contacting your Business Centre/Branch for further guidance and submitting:
• An Electronic Banking Application eForm 0294
AND
• Automated Direct Credits Debits - Electronic Funds Transfer Agreement (EFT ACH Services)

You can create, modify and save templates for frequently sent transfers and also set up future-dated and recurring payments as desired.

Personal & Business banking clients in Trinidad & Tobago can access "Send to Local Bank" feature via:

• The Payments menu in Web
• The Transfer Money menu on Android devices
• The Payments menu on iOS devices

Both Personal & Business banking clients will be able to conduct ACH Direct Credits Single Transfers at the same low cost. Only TTD transactions from TTD accounts can be facilitated and no cross-currency or foreign exchange transactions are allowed. The Electronic Processing Fee is the main fee associated with the Send to Local Bank feature.

However, in instances of returns the Credit Return Fee will apply.

The ACH fees can be accessed via:

Personal Banking Clients - Schedule of Fees and Service Charges.

Business/Corporate Banking Clients - Schedule of Fees and Service Charges.

The transaction fee will be embedded in the transaction transfer amount and will appear in your transaction history.

Yes, any single Send to Local Bank (ACH) transaction cannot exceed TT$499,999.99 as per Central Bank of Trinidad and Tobago (CBTT) and ISL rules. For more information regarding your limits, please refer to your Relationship Manager, Advice Centre or Branch.

Daily transactions over TT$500,000 are not allowed via the ACH.

However, you can request a Wire Transfer (local wire fees will apply), which is a Real Time Gross Settlement (RTGS) transaction.

TTD Transfers conducted before 12:00 p.m. local time on any business day will likely be processed by RBC the same business day. Transfers conducted after 12:00 p.m. local time on any business day, on weekends and on public holidays will be processed by RBC by the next business day.

We will process transactions in a timely manner, however, participant banks (the receiving banks) are not required to process such transactions until the following business day.

• Special characters are not allowed in the Beneficiary Name field, such as the ones below: : - % " \ * $ ( ) _ + # @ ! ^ ~ { } < > & , ' .
• You must ensure an accurate and valid savings or chequing account number for the receiver is provided for successful transactions. Pay particular attention to transit and account number formats where most rare errors happen.
  For example, to send funds to Scotiabank Trinidad & Tobago, ensure you follow special instructions outlined below:
• Scotiabank Account Numbers can range from 10 to 14 digits long. The first five (5) digits represent the branch transit number (branch location) and the next 5, 6, 7 or 9 make up the recipients full account number, however, a 12-14 digit account number is required to facilitate transaction via ISL, the ACH operator.
• Example 1 (Beneficiary with 10 digit account number):
  Branch Location Diego Martin Branch
  Transit No: 74625
  Account No: 12345
  Receiver’s Account Number: 7462512345
  You must fill with zeros between the branch transit and account number to create 12 digit number: 746250012345
• Example 2 (Beneficiary with 11 digit account number):
  Branch Location Diego Martin Branch
  Transit No: 74625
  Account No: 123456
  Receiver’s Account Number: 74625123456
  You must fill with zero(s) between the branch transit and account number to create 12 digit number: 746250123456
• Example 3 Beneficiary with 12 Digit Account Number:
  Branch Location Diego Martin Branch
  Transit No: 74625
  Account No: 1234567
  Receiver’s Account Number: 746251234567
  No action required. Use recipient’s account number as stated: 746251234567
• Example 4 Beneficiary with 14 Digit Account Number:
  Branch Location Maraval/Ellerslie Plaza Branch
  Transit No: 95315
  Account No: 100123456
  Receiver’s Account Number: 95315100123456
  No action required. Use recipient’s account number as stated: 95315100123456

An Interbank payment transfer can be rejected for any number of reasons such as:

• Insufficient Funds
• Beneficiary Bank Account Closed
• Beneficiary Bank Account Invalid
• No Account/Unable to Locate Account
• Return Requested by ODFI
• Payment Stopped
• Payment not Authorized
• Beneficiary or Account Holder Deceased
• Beneficiary Account Frozen
• Non-Transaction Account (e.g. fixed deposit account/contract)
• Credit Entry Refused by Beneficiary
• Duplicate Entry
• Duplicate Return

When the Beneficiary Bank is unable to process a transfer for any reasons listed above, the funds are returned to RBC for further credit to your originating savings or chequing account and a credit return fee will be deducted from the original transfer amount (refer to FAQ 5).

RBC will attempt to recover funds on a best-efforts basis. However, you are required to notify us immediately but no later than the next business day after the transaction date in order to initiate a reversing entry.

If the Receiving Bank has not returned the entry and/or has already processed transaction to a valid account number and/or the Receiving Bank is unable to recover the funds or the request is received after the timeframe stipulated above, RBC will not be able to complete processing of the reversal and will not be held liable for the transaction. Once the confirmation of the transaction is acknowledged/accepted, the transaction is considered final.

RBC strongly encourages all clients to closely review their transit and account numbers for accuracy and confirm with the beneficiary before sending any transfer.

Use the required ‘Beneficiary Reference’ field to enter a unique value provided by your beneficiary. This unique value assists your beneficiary to identify the purpose of the payment/transfer e.g. an invoice, utility reference or account number. The Beneficiary Reference allows a maximum of 22 characters with only these special characters and symbols that can be included / ( ) ‘ – and spaces. If you don’t have a unique value provided by your receiver, feel free to re-use some of the information you’ve entered in the ‘Originator to Beneficiary’ field until you can determine one preferred by your recipient.