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Make Payments Tab



General Information
To pay an employee, vendor or other recipient, first create your recipient list using the "Add/Edit Recipient" tab.

Processing direct deposits to other banks requires some lead time. This is to provide sufficient time for the receiving bank to process the payment and ensure that your recipient has funds available the morning that the payment is due. Once you have submitted payments to the bank for processing, you will receive an e-mail notification. This is to ensure that no unauthorized payments have been processed. If you receive notification and have not authorized the payments, please call 1 800 769-2555 immediately.

When are my transactions processed?
  • Funds will be debited from your account at the time you submit the payments.

    Payments destined to RBC accounts
  • When a payment is made to another RBC client before 10:00 pm ET on a business day, funds will be available to the recipient by the opening of the next business day.
  • When a payment is made to another RBC client on a weekend/holiday or after 10:00 pm ET on a business day, funds will be available to the recipient by the end of the next business day.

    Payments destined to accounts at other financial institutions
  • When a payment is made to a client of another major financial institution before 2 pm ET on a business day, funds will usually be available to the recipient by the opening of the next business day.
  • When a payment is made to a client of another major financial institution on a weekend/holiday or after 2 pm ET on a business day, funds will usually be available to the recipient by the opening of the next business day.
  • Some financial institutions need more processing time and could take up to 3 business days to credit funds to your recipient's account.

Make Payments
Make Payments - Step 1 of 3
    Select those you wish to pay from the Pay Employees, Pay Vendors and/or Pay Other lists and select "Continue". A red "!" next to a recipient's name means there is invalid banking information that needs to be corrected before a payment is made.
Make Payments - Step 2 of 3
  1. Enter the account you would like to be debited for the payments.
  2. Enter the due dates of the payments. If all payments should have the same due date, select "Apply to All Payments".
  3. Enter or validate the amount of each payment.
  4. If necessary, change the payment due date on selected payments.
  5. If required, you may enter reference information. This will hold up to 30 characters and will be provided to the recipient in their e-mail notification. If you have not provided an e-mail address previously, you will not be able to send an e-mail notification.
  6. Select "Submit".
Make Payments - Step 3 of 3
  1. If all the details are correct, select "Confirm". If you have not activated a SecurID* Token, your "Transaction is Complete" page will display. You may print this page for your records.
  2. If you have activated your SecurID* Token, enter the SecurID* Token PIN from your device and select "Submit". The "Transaction is Complete" page will display. You may print this page for your records. Make Payments