Company Name
This is your business name, which will be displayed on your recipients' account statements. The name may contain a maximum of 15 characters. Special characters are not allowed.
Employee/Vendor/Recipient Number
This required field holds a maximum of 19 alphanumeric characters and is used to uniquely identify each of your recipients. If they do not have a unique number already assigned, you may create one and increment it for each new recipient. Special characters are not allowed
Notify by E-Mail
This optional service will send an e-mail to your recipient when the funds are credited to their account. The fee for this service is $0.25 per e-mail
Default Payment Amount
This will be the amount paid to your customer each time you submit a payment. If the amount changes on a regular basis, you may leave this field blank and update the amount at the time of payment processing.
Transaction Code
Every payment requires a transaction code. The description will be displayed on the recipient's account statement. Use the drop-down list to determine the appropriate code.
Report Type
Select one of the following options:
Returned Items Report - this report lists all payments the receiving financial institutions have failed to process, along with explanations. Funds will be credited to your Funding Account. It is important that you act on any transaction that has been returned.
Notification of Payment Information Change (NOC) Report - this report notifies you of any banking information that has changed due to a branch closure. You are required to update your recipient's banking information.
Billing Account
This is the account that will be debited at month end for all fees related to your RBC Royal Bank Pay Employees and Vendors service.
From Account
This is the account that will be debited for payments you have processed to your recipients. Your account is immediately debited for the payments you have released to the bank for processing.
Destination Currency
The destination currency is the currency that the payment should be made in. If your funding account is USD and the destination currency is CAD, then your payment will be converted at the current exchange rate for that day. Any payments returned could be credited back to your account for a different amount should the foreign exchange rate have changed between when the payment was sent and when it was returned.
Language
This refers to your recipient's preferred language and notifies the receiving bank to use either French or English descriptions on their account statements.